Gaming is about more than winning — it's a source of entertainment, excitement, and leisure. 63ok wants you to enjoy every moment, but within healthy boundaries. Our responsible gaming policy is here to help you build good habits and find support when you need it.
63ok continually invests in the development of responsible gaming.
63ok does more than entertain — it gives you a range of tools to keep your gaming experience safe and in control.
Set a cap on how much you can deposit daily, weekly, or monthly. Limits take effect within minutes of being set, and any increase requires a 24-hour waiting period.
Receive an automatic break notification after a set period of play. You'll be informed of how long you've been playing, helping you stay in control of your time.
If you feel you need some time away, you can exclude yourself from the platform for between 6 months and 5 years. Your account will not be reactivated until the exclusion period has ended.
At regular intervals, you'll see a summary of your play time and spending. This feature serves as a reminder of how long you've been playing.
63ok is strictly for users aged 18 and above. Our rigorous age verification process ensures that no minors can access the platform.
Contact our support team at any time. For specialist advice on gaming-related issues, we'll refer you to the right place.
Responsible gaming means enjoying online gaming as a form of entertainment — free from financial or emotional stress. 63ok believes every player should be aware of their own limits. Gambling should never be seen as a source of income or a solution to problems — it's purely for fun.
Online gaming is growing rapidly in Bangladesh, with many people enjoying slots, Live Casino, and Sports Betting. But for some, it can gradually become a problem. 63ok wants to help you avoid that. We are fully committed to supporting responsible play.
Responsible gaming comes down to a few simple rules: only bet what you can afford to lose, set time limits, and avoid making decisions on impulse. Stick to these principles and gaming will stay a positive experience in your life.
Please Note: Winning is never guaranteed at 63ok. Every game is based on chance, so always play with entertainment in mind.
63ok's responsible gaming policy is built on three core pillars: protection, education, and support. We don't just set rules — we actively work toward the well-being of every player.
These principles aren't just on paper — 63ok follows them in daily operations. Our marketing never targets vulnerable individuals or those in crisis.
At 63ok, you can set various types of limits directly from Account Settings. These limits help you stay in control of your gaming and prevent overspending.
| Limit Types | Description | Time to take effect |
|---|---|---|
| Daily Deposit Limit | Maximum amount in BDT you can deposit per day | Immediate |
| Weekly Deposit Limit | Maximum deposit amount within a 7-day period | Immediate |
| Monthly Deposit Limit | Maximum deposit amount within a 30-day period | Immediate |
| Loss Limit | Maximum Loss Allowed Within a Set Period | Within 24 Hours |
| Bet Limits | Maximum amount per single bet | Immediate |
| Session Time Limit | Maximum continuous play duration | Immediate |
| Cooling-Off Period | Breaks from 24 hours to 6 weeks | Within 24 Hours |
Decreasing a limit takes effect immediately, but increasing one requires a 24-hour waiting period. This rule protects you from making impulsive decisions.
To set these limits, log into your account and go to "Settings > Responsible Gaming". Limits can be adjusted at any time, and our support team is available to help if needed.
Gaming addiction doesn't happen overnight — it builds gradually. The signs below indicate it may be time to seek help. If you notice these in yourself or someone you know, take action right away.
If you regularly experience two or more of the signs above, it may indicate problem gambling. Seek help now — the longer you wait, the worse it can get.
Answer the following questions honestly. If you answer "Yes" to 3 or more, consider seeking professional support.
This is not a medical diagnosis, but it can help you better understand your situation. If you have any concerns, speak with our support team.
If you feel you need a break or want to stop gaming entirely for a set period, 63ok offers two options:
For a shorter break, use the cooling-off period. You can choose any duration from 24 hours up to 6 weeks. During this time, you will not be able to log in or play any games. Your account reactivates automatically once the period ends.
If you need an extended break, you can self-exclude for anywhere between 6 months and 5 years. During this period, 63ok will not send you any promotional emails or notifications. Your account cannot be reactivated before the exclusion period ends.
Self-exclusion is a courageous step. It's not a sign of weakness — it's proof that you're taking care of yourself. 63ok fully respects your decision.
You don't have to find your way out of problem gambling alone. The organizations below offer free or low-cost support. Don't hesitate to reach out.
An international support community where people with problem gambling share their experiences and help one another.
Provides professional counseling, helplines, and online support forums for recovery from gaming addiction.
The government specialist institution in Bangladesh for mental health services and addiction treatment.
Our live chat support is active 24/7. Reach out to us with any gaming concerns — we're here to help.
Remember, asking for help takes courage. Talk openly with your family, friends, and loved ones. You don't have to face this alone.